Everything you need to know about Amazon Flex

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We’re always looking out for new opportunities to help rideshare drivers make more money. One of the best ways that rideshare drivers could be earning more is through Amazon Flex.

Never heard of it? You’re not the only one. Amazon Flex is consistently one of the least talked about delivery programs, however, it’s also one of the most profitable for drivers.

Amazon Flex works much like DoorDash or Postmates where you are making delivers, however, instead of delivering food, you’re delivering Amazon packages from their fulfillment centers.

What’s extremely appealing about Amazon Flex is that when you decide to drive, you’ll know exactly how much you’ll be paid for your shift, and that is almost always over $18 per hour and can be as much as $30 per hour for some shifts, especially during the holidays (before gas costs).

The downside of Amazon Flex is that it’s very difficult to actually get the job because there are so few openings, and when you do get the job, it can be hard to schedule shifts consistently.

In this article we’re going to cover the basics of Amazon Flex, how to get a job, how much you can make, and we’ll discuss how Amazon Flex compares to Uber or Lyft.

 

How does Amazon Flex work?

Amazon Flex is different from many rideshare and delivery driver programs because you’re not constantly waiting to be pinged for a pickup.

Instead, Amazon Flex drivers pick up packages from Amazon fulfillment stations and deliver them to customers homes. So you have just one pickup and dozens of package drop-offs. You could be delivering for:

  • Amazon Prime
  • Amazon Now
  • Amazon Fresh
  • Amazon Restaurants

Amazon Flex uses a shift system to allow drivers to schedule when they want to work. There are two types of shifts:

Guaranteed shifts: These are shifts that are reserved for you based on your availability, which you input into the app. You can choose to accept or decline the shift in a given time period. If you don’t respond in time, you will miss out on the shift.

Drop-In Shifts: Drop-In’s are where you may get the bulk of your hours, but you’ll have to act fast! These are next day shifts that anyone can pick up when they come available. The trick is that you won’t ever get an alert saying that a shift is open, so you’ll have to keep checking your app.

 

 

When you have the opportunity to accept a shift, you can see the expected duration of your shift and your pay. You’ll receive the location of your pickup a few hours before your scheduled shift.

Once you’ve accepted a shift, the job is very simple. You basically follow these steps:

  1. Check your shift to see where your pickup station location will be
  2. Begin your shift by arriving at the pickup station and swiping “I’ve arrived”
  3. Find your pickup area and scan each package as you load it into your car
  4. Use the Flex app to drive to each drop-off location.
  5. Make your deliveries and remember to check for special notes and customer instructions
  6. End your shift using the Flex app after you’ve finished your deliveries. If you don’t finish your deliveries while on your shift, you’ll need to return them to the pickup station

Does Amazon Flex have vehicle requirements?

Amazon’s vehicle requirements differ based on what type of delivery that you are making.

For Amazon Prime Now orders, you can use any vehicle that you would like regardless of age or condition as long as you can safely complete trips.

Amazon.com orders require a 4-door, mid-sized or large vehicle. Trucks, SUV’s, and Vans work especially well, just be sure that the truck bed is covered. Some regions also allow for bicycle deliveries.

You can also use a rented or borrowed car from places like HyreCar or Maven as long as you have proper documentation (licenses, registration, permits, insurance).

 

How about driving experience requirements?

Uber, Lyft, Via, Juno, and other rideshare companies usually require at least one year of US-based driving experience with a valid drivers license. Amazon Flex does not have any of these restrictions, so you can be a Flex driver with even a week of driving experience with a valid license.

Amazon will conduct background checks that usually takes anywhere from 2-5 days to complete. Anything related to theft or violence will disqualify you, along with a long history of major driving violations.

 

Does Amazon Flex deactivate drivers? Why would they deactivate drivers?

Amazon Flex does deactivate drivers for a variety of reasons including:

  • Not having Hot/cold bags for restaurant pickup and delivery
  • Inactivity. You will be deactivated if you don’t schedule a shift for 180 days
  • Undeliverable packages/deliveries not returned to Amazon in a timely fashion
  • Late deliveries
  • Missing shifts
  • Being consistently late for shifts
  • Stealing
  • Bad customer service
  • Too many “undeliverable” packages
  • Performing other jobs during Amazon Flex (Uber Eats, Postmates, Doordash, etc)

If you get deactivated, you’ll get a nice letter that looks like this:

 

Luckily, you can usually apply for reinstatement unless you have done something like steal a package, or miss too many shifts. Those deactivations are usually permanent.

 

How do I get a job with Amazon Flex?

The process for getting a job with Amazon Flex is pretty simple. You can begin by going to https://flex.amazon.com. From there, Amazon will ask you to download the app where you can check to see if your city is accepting new drivers.

If Amazon is accepting drivers in your city, you can simply fill out the form and Amazon will start your background check. You’ll also need to enter your tax information and watch their training videos that walk you through expectations and requirements of the job.

After a few days, you’ll hopefully have a clean background check and Amazon will approve your profile and you can schedule your first shift.

If Amazon is not accepting drivers in your city, you will need to join the waitlist and be notified when a spot opens up.

 

Is Amazon Flex better than Uber or Lyft?

This is the million dollar question! Amazon Flex certainly has its benefits. The pay of up to $25 per hour with an $18 per hour minimum is great, however, it is VERY hard to consistently get shifts.

You can’t just turn on your app and get deliveries like with rideshare or delivery apps, which means you’re at the mercy of Amazon and you have to fight a pool of hundreds of drivers to pick up shifts.

That means you’re not going to be getting anywhere near full-time hours.

On the other hand, Amazon Flex is an easy gig that has little customer service, unlike Uber and Lyft which is a 100% customer service job. For these reasons, we believe that Amazon Flex is a great option for a rideshare or delivery driver that wants an easy way to pick up a few high paying hours per week, but not something that you should bank on for more than a few hours per week.

For an in-depth review of Amazon Flex, check out this drivers thoughts below:

Are you driving Amazon Flex? Let us know what your experience has been like in the comments below!

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