The ride-hail rebound

In this report, we leverage first-party ride-hail data to better understand how the ride-hail industry has rebounded from the COVID-19 pandemic, and provide insight into what we can expect from the industry in 2021.

ride hail rebound

Is ride-hail back?

Well…. that depends on your definition of “back.”

In early February 2021, Uber and Lyft both reported mixed earnings results for Q4 2020. The data in these reports have left many stakeholders wondering if the industry is on track to fully recover in 2021, and if not, when it will—if at all.

The new Gridwise report, The Ride-Hail Rebound, is intended to help anyone who’s researching gig mobility better understand the current health of the industry. The report also covers what we can expect in 2021 by taking a deeper look at the direction of demand, the availability, cost, and utilization of supply.

Insights include:

  • How ride-hail activity has been trending in cities that have opened vs. cities that have not
  • How ride-hail companies have been leveraging driver incentives to get drivers back on the road
  • How many drivers are still not on the road and how much the ones that are on the road are being utilized
  • How much drivers across the U.S. are earning per trip, and how the inverse relationship between driver earnings and ride-hail profits creates friction between drivers and the ride-hail companies