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Uber and Lyft Driver Instructions for Indianapolis International Airport (IND)

Indianapolis International Airport is one of the most important hotpsots for rideshare drivers in Indy. Whether you want to or not, you’re almost guaranteed to spend some time dropping off or picking up passengers here.

Luckily for Indianapolis drivers, IND is also one of the best ways to maximize your earnings as a Uber or Lyft driver because of the more than 10 million rideshare drivers that travel through the airport each and every year. That means millions of opportunities for rideshare drivers.

However, you’re going to need to have a great airport strategy and know the ins and outs of Indianapolis International airport in order to maximize your earnings.

Well that’s where we come in.

We’ve put together this driver instructional guide to help Uber and Lyft drivers in Indianapolis be successful when driving IND.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at Indianapolis International Airport?
  2. Do you need any permits to drive at Indianapolis International Airport?
  3. Where is the rideshare waiting area at Indianapolis International Airport?
  4. What are the passenger pick up rules at Indianapolis International Airport?
  5. What are the passenger drop off rules at Indianapolis International Airport?
  6. When is the best time to drive at Indianapolis International Airport?
  7. What is the best Indianapolis International Airport driving strategy?

Let’s dig in!

What do I need to do before I arrive at Indianapolis International Airport and enter the airport queue?

Step #1: Get your trade dress

Listen, if you don’t have your trade dress by now then you need to stop everything and go get it! Every rideshare driver in Indianapolis needs a sticker or decal from their rideshare company on their car at all times. This goes double for the airport as it’s easy to pick up a hefty fine by picking up passengers without your trade dress.

So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Know the airport regulations

More than a few airports require some sort of special permit in order to pick up passengers. Not Indianapolis International! You do however need to follow a few key rules and regulations.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Airport personnel can and will ask you to provide a Waybill. Don’t stress, just check your Uber or Lyft app for this
  3. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave.

Where is the Uber/Lyft waiting area at Indianapolis International Airport?

Uber and Lyft have a few staging areas for rideshare drivers, but the main lot is located off of S McDonnell Rd. See the areas in blue below for instructions to the rideshare waiting areas.

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

How should Uber and Lyft drivers pick up passengers at Indianapolis International Airport?

Pickups at IND are super easy.

There is only one terminal which means only one pick up area which is inside the Ground Transportation at Zone A.

See the pink area on the map below for directions.

How should Uber and Lyft drivers drop off passengers at Indianapolis International Airport?

There are no bells and whistles for dropping passengers off at IND. You simply drop your rider off at their requested carrier and take off!

Remember, don’t hangout at the drop off point for a ride. This is a easy way to get a ticket!

When is the best time to drive at Indianapolis International Airport?

Indianapolis International Airport can absolutely be big money maker for rideshare drivers every day, all year long because of the millions of passengers coming in and out of the airport. But every rideshare driver knows this.

So there you can usually find quite a few drivers at the airport.

So the best time to drive at IND is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

Now, there will be certain times of the year that the airport is busier like holidays and before big sporting events. But remember, you’re not the only one with the great idea to hang in the airport queue around Christmas. So you still need to make sure your Gridwise app to understand driver supply and rider demand.

What airport strategy to use at Indianapolis International Airport?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to IND and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

March 9, 2019

Uber and Lyft Driver Instructions for San Francisco International Airport (SFO)

San Francisco International Airport (SFO) is one of the busiest airports in the US with over 55 million annual passengers. This is why SFO is one of the best places to drive as a rideshare driver if you drive smart.

That means understanding what you need to do before you get to the airport, understanding how you can navigate the airport, and building a solid airport strategy.

Well that’s where we come in.

We’ve put together this driver instructional guide to help Uber and Lyft drivers in the Bay Area be successful when driving SFO.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at San Francisco International Airport (SFO)?
  2. Do you need any permits to drive at San Francisco International Airport (SFO)?
  3. Where is the rideshare waiting area at San Francisco International Airport (SFO)?
  4. What are the passenger pick up rules at San Francisco International Airport (SFO)?
  5. What are the passenger drop off rules at San Francisco International Airport (SFO)?
  6. When is the best time to drive at San Francisco International Airport (SFO)?
  7. What is the best San Francisco International Airport (SFO) driving strategy?

Let’s dig in!

What do I need to do before I arrive at San Francisco International Airport (SFO) and enter the airport queue?

Step #1: Get your trade dress

Listen, if you don’t have your trade dress by now then you need to stop everything and go get it! Every rideshare driver in the Bay Area needs a sticker or decal from their rideshare company on their car at all times. This goes double for the airport as it’s easy to pick up a hefty fine by picking up passengers without your trade dress.

So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Obtain all Permit and Placards

In order to drive at SFO, you’ll need to have a yellow SFO placard. To obtain your placard, you’ll need to complete a vehicle expectation, and then another every year or every 50,000 miles. You can visit the local hub of your TNC in order to receive your inspection and further instructions on obtaining your placard.

Once you have your placard, you will need to display the card underneath your Uber/Lyft trade dress and verify it within Uber/Lyft’s app.

Step #3: Know the airport regulations

There are a few basic rules and regulations that every rideshare driver must abide by when at the airport.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Airport personnel can and will ask you to provide a Waybill. Don’t stress, just check your Uber or Lyft app for this
  3. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave.

Where is the Uber/Lyft waiting area at San Francisco International Airport (SFO)?

Uber and Lyft have a few staging areas for rideshare drivers, but the main lot is located off of S McDonnell Rd. See the areas in blue below for instructions to the rideshare waiting areas.

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

How should Uber and Lyft drivers pick up passengers at San Francisco International Airport (SFO)?

Pickups at SFO are not as straight forward as many others.

Pickups are generally only allowed on level 2 in all domestic terminals. However, during peak hours in the morning and evening, you may be dispatched to the upper level of the domestic parking garage for pickup requests from Terminals 1, 2, and 3.

Pickups in the international terminal are all on the departures level of the International, Terminal at the designated pickup locations along the outer curb (Zones 14-17).

How should Uber and Lyft drivers drop off passengers at San Francisco International Airport (SFO)?

For the domestic Terminals, you can drop your passengers off at their requested carrier on the arrivals or departures level.

Passengers traveling internationally can be dropped off at the international terminal at the center island between Zones 14 and 17.

When is the best time to drive at San Francisco International Airport (SFO)?

We’ve said it before and we’ll say it again, SFO is a hugely popular airport that has a ultra high demand for passengers at every time of the year. However, every rideshare driver knows how much rider demand is at this airport.

This means that you’ll almost always find a ton of drivers waiting in the airport queue.

So the best time to drive at SFO is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

If there are a relatively low amount of drivers in the queue with a peak in airport arrivals coming, then it would be a good idea to jump in the airport queue!

Now, there will be certain times of the year that the airport is busier like holidays and before big sporting events. But remember, you’re not the only one with the great idea to hang in the airport queue around Christmas. So you still need to make sure your Gridwise app to understand driver supply and rider demand.

What airport strategy to use at San Francisco International Airport (SFO)?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to SFO and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

March 8, 2019

Uber and Lyft Driver Instructions for Memphis International Airport (MEM)

If you’re a rideshare driver working in the Memphis area, then you’re bound to end up at Memphis International airport at least a couple of times each week. That’s because there are more than 4.1 million passengers that travel through the airport each and every year, making it one of the busiest rideshare driver hotspots in Memphis.

But if you’re going to maximize your earnings while driving Memphis International, you’re going to need to understand the rules and regulations of the airport, know how to get around the airport, and have a solid airport strategy.

Well we ant to make sure you maximize your earnings as a rideshare driver in Memphis, so we’ve put together this instructional guide to help Uber and Lyft drivers be successful when driving MEM.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at Memphis International Airport?
  2. Do you need any permits to drive at Memphis International Airport?
  3. Where is the rideshare waiting area at Memphis International Airport?
  4. What are the passenger pick up rules at Memphis International Airport?
  5. What are the passenger drop off rules at Memphis International Airport?
  6. When is the best time to drive at Memphis International Airport?
  7. What is the best Memphis International Airport driving strategy?

Let’s dive in!

What do I need to do before I arrive at Memphis International Airport and enter the airport queue?

Step #1: Get your trade dress

If you’re a rideshare driver in Memphis, then you already know that you NEED to have your trade dress to drive anywhere, especially the airport. Without it, you are at high risk for a hefty fine.

So before you do anything you must make sure that you have your Uber, Lyft, or whatever TNC you use decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Know the airport regulations

Many airports have specific permits that rideshare, but Memphis International Airport is not one of them! So as long as you have your trade dress, feel free to pick up passengers here. There are a few rules and regulations that you’ll want to follow, however.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave.
  3. Follow all traffic and parking rules. Meaning don’t stop or pull over in crosswalks and don’t park in red zones or taxi/shuttle areas.

Where is the Uber/Lyft waiting area at Memphis International Airport?

The waiting area at Memphis International Airport is essentially the rideshare cell lot. Use the below Google Map to find the lot by clicking on the pink area.

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

This lot is small, and if you don’t find a spot you’re going to need to leave.

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

How should Uber and Lyft drivers pick up passengers at Memphis International Airport?

Pickups at Memphis International are very straight forward. There is one terminal, so rideshare drivers can pick up their passengers from the departures section on the upper level.

The airport can be busy, and sometimes passengers can get confused, so we recommend messaging your passenger early and confirming they are meeting you on the departures level.

You can find the pick up area on the map below marked in blue.

The Uber/Lyft app will automatically direct the rider to go to the designated area depending on their terminal.

You should also note that Lyft has launched their “pre-dispatch” feature at MEM that basically tells drivers to start heading toward the pickup area before you have actually received a ride request.

A pre-dispatch message looks like this:

If you receive this message, head towards your pick up point but keep an eye on your app as you may not receive a request. I know, that’s annoying, but just drive back to the TNC staging lot and you’ll keep your place in line.

Please also note that Lyft has been turning this off at airports around the country, so this feature may disappear at any time.

How should Uber and Lyft drivers drop off passengers at Memphis International Airport?

Dropping off passengers at Memphis International Airport is easy as can be. You can simply drop passengers off at their requested carrier and that’s it! Just be sure to use the outer lane (commercial vehicles) to drop your passengers off.

When is the best time to drive at Memphis International Airport?

Memphis is a buzzing city year round, and so is its airport. So at any given day of the year you’re going to find a significant amount of rider demand at MEM. That being said, you’re not the only driver that knows that. So there is also usually a ton of drivers at the airport.

So the best time to drive at MEM is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and big sporting events, however, the best way to understand rider demand at your airport is with Gridwise.

What airport strategy to use at Memphis International Airport?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to MEM and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

March 6, 2019

Uber and Lyft Driver Instructions for San Diego International Airport (SAN)

There is A LOT of money to be made at San Diego airport.

More than 20 million passengers travel through the airport every year, making it one of the United State’s busiest airports… and these travelers need rides.

This means a gluttony of opportunity for rideshare drivers, IF you drive smart and know how to work the airport.

Well, we want every Uber and Lyft driver to bring in a boatload of cash for every shift they drive in the San Diego area, so we’ve put together a driver instructional guide to help Uber and Lyft drivers be successful at San Diego International Airport.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at San Diego International Airport?
  2. Do I need a permit for San Diego International Airport?
  3. Where is the rideshare waiting area at San Diego International Airport?
  4. What are the passenger pick up rules at San Diego International Airport?
  5. What are the passenger drop off rules at San Diego International Airport?
  6. When is the best time to drive at San Diego International Airport?
  7. What is the best San Diego International Airport driving strategy?

What do I need to do before I arrive at  San Diego International Airport and enter the airport queue?

Step #1: Get your trade dress

Before you do anything as a rideshare driver in San Diego, you need to make sure that you have your trade dress. That goes double for the airport.

If you are seen picking up passengers with no trade dress at the airport, be prepared to receive a ticket of up to $500.

Luckily, it’s very easy to pick up your trade dress from any rideshare company.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.


Step #2: Know the airport regulations (and your permit if needed!)

May airports around the country will require a specific permit or tag to pick up passengers. San Diego International airport is NOT one of those airports.

Yay!

But, threre are a few key rules that you must follow.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Don’t wait in any other areas except the designated staging areas (see the map below). If you do, you wil likely receive a ticket of up to $500. Not worth the risk!
  3. Do not pick up passengers curbside at the terminal entrance
  4. Don’t feed the birds… Seriously. They cause issues with the flights.

Where is the Uber/Lyft waiting area at  San Diego International Airport?

The Uber and Lyft staging lots are locatd north of N Harbor Dr, directly to the right of Lindbergh Field Way. There are a few convienant signs that you can follow once you get close.

Note that this is not the cell phone lot. If you are in the cell phone lot there is a very good chance you’ll get kicked out of your queue. So be careful to stay in the correct lot!

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait. If you can’t find a spot to wait, you’re going to need to leave.


How should Uber and Lyft drivers pick up passengers at San Diego International Airport?

Pick ups for rideshare drivers at San Diego International Airport are a bit complicated so listen up. There are two pick up areas for rideshare drivers for terminals 1 and 2 respectively. Once your recieve a ride request, you’ll be instructed to meet your passenger at their designatd terminal.

However, when you enter either of the terminals you’ll need to grab a parking ticket to enter and wait for your passenger. Now, you will get 10-minutes free of charge, however it is only 10-minutes and Uber or Lyft is not going to reimburse you.

So instead of entering the terminal right away, contact your passenger and confirm they are ready to go. That way you won’t get caught waiting at the airport.

Check the pink areas on the map below to see where these designated areas are located.

Uber has launched a “pre-match” feature which basically tells drivers to leave the staging lot and head towards the terminals a few minutes early, before a ride request is actually received.

If you receive this message, head towards your pick up point but keep an eye on your app as you may not receive a request. I know, that’s annoying, but just drive back to the TNC staging lot and you’ll keep your place in line.

Also, note that you only have 10-minutes inside the terminals, so try to not go inside until you confirm your ride.

How should Uber and Lyft drivers drop off passengers at San Diego International Airport?

Dropping off passengers at San Diego International Airport is easy. You can simply drop passengers off at their requested carrier and that’s it! No special rules here.


When is the best time to drive at San Diego International Airport?

San Diego International airport is incredibly busy all year round, so there is always going to be opportunity for rideshare drivers no matter what time of year it is. However, you’re not the only driver that knows that. So there are usually quite a few drivers at the airport.

So the best time to drive at SAN is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and the Saturday before big football games (Go Chargers!), however, the best way to understand rider demand at your airport is with Gridwise.


What airport strategy to use at San Diego International?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to SAT and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

March 4, 2019

Uber and Lyft Driver Instructions and Strategy for San Antonio International Airport

San Antonio International Airport is one of the most important hotpsots for rideshare drivers in the San Antonio area. Whether you want to or not, you’re almost guaranteed to spend some time dropping off or picking up passengers here.

But the good thing is that SAT can be an easy way to maximize earnings for rideshare drivers because there are over 4.1 million travelers coming in and out of the airport each day. That means a ton of opportunity for rideshare drivers.

But if you’re going to maximize your earnings at airports, you’re going to need to understand the ins and outs of San Antonio International and develop a solid airport strategy.

I want to make sure that you are making as much as possible while working at San Antonio International Airport, so the Gridwise team and I have put together this instructional guide to help Uber and Lyft drivers be successful when driving SAT.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at San Antonio International?
  2. Do you need any permits to drive at San Antonio International?
  3. Where is the rideshare waiting area at San Antonio International?
  4. What are the passenger pick up rules at San Antonio International?
  5. What are the passenger drop off rules at San Antonio International?
  6. When is the best time to drive at San Antonio International?
  7. What is the best San Antonio International driving strategy?

Let’s dive in!

What do I need to do before I arrive at San Antonio International Airport and enter the airport queue?

Step #1: Get your trade dress

If you’re going to be a rideshare driver in Houston, you’re going to need your trade dress, and if you’re going to dress at Houston’s main airport, you’re REALLY going to need your trade dress! If you are seen picking up passengers with no trade dress, be prepared to receive a ticket!

So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Know the airport regulations

One of the nice things about San Antonio International is that you don’t need a specific airport decal to drive there, however, there are a few key rules and regulations that you must follow.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave. This means NO WAITING ON AIRPORT PROPERTY!!!
  3. DO NOT pick up passengers directly from the terminal.

 

Where is the Uber/Lyft waiting area at San Antonio International Airport?

Uber and Lyft drivers now share a waiting area at the corner of Airport Blvd and Northern Blvd. For directions, simply click on the blue area in the map below and you’ll be routed to Google Maps.

 

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

 

How should Uber and Lyft drivers pick up passengers at San Antonio International Airport?

Pick ups for rideshare drivers at San Antonio International Airport are very simple. There is just one pick up area for rideshare passengers that serves both terminals A and B.

Check the map below to see where these designated areas are located.

 

The Uber/Lyft app will automatically direct the rider to go to the designated area depending on their terminal.

You should also note that Lyft has launched their “pre-dispatch” feature at SAT that basically tells drivers to start heading toward the pickup area before you have actually received a ride request.

A pre-dispatch message looks like this:

If you receive this message, head towards your pick up point but keep an eye on your app as you may not receive a request. I know, that’s annoying, but just drive back to the TNC staging lot and you’ll keep your place in line.

Please also note that Lyft has been turning this off at airports around the country, so this feature may disappear at any time.

 

How should Uber and Lyft drivers drop off passengers at San Antonio International Airport?

Dropping off passengers at San Antonio International Airport is easy as can be. You can simply drop passengers off at their requested carrier and that’s it! No special rules here.

 

When is the best time to drive at San Antonio International Airport?

As we said at the beginning of our guide San Antonio International Airport is one of the busiest in the world and there are tons of passengers traveling through every single day no matter the season. However, you’re not the only driver that knows that. So there is also usually a ton of drivers at the airport.

So the best time to drive at SAT is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and the Saturday before big basketball games (Go Texans!), however, the best way to understand rider demand at your airport is with Gridwise.

 

What airport strategy should you use at San Antonio International?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

 

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

 

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to SAT and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

March 1, 2019

Uber and Lyft Driver Instructions for George Bush Intercontinental Airport (IAH)

George Bush Intercontinental Airport is an epic airport. Not only is it Houston’s go-to airport, but it’s the 2nd busiest airport in Texas with more than 20 million passengers traveling through the airport each and every year.

For rideshare drivers that means a TON of opportunity to earn a lot of money by working the airport.

However, if you’re going to maximize your earnings at airports, you’re going to need to make sure that you are permitted to work at the airport, know how to navigate the airport, and have a solid airport strategy.

Well, we want to make sure every rideshare driver maximized their earnings when driving at Houston’s airport, so we’ve put together a guide to help rideshare drivers be successful when driving at IAH.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at George Bush
  2. Do you need any permits to drive at George Bush Intercontinental?
  3. Where is the rideshare waiting area at George Bush Intercontinental?
  4. What are the passenger pick up rules at George Bush Intercontinental?
  5. What are the passenger drop off rules at George Bush Intercontinental?
  6. When is the best time to drive at George Bush Intercontinental?
  7. What is the best George Bush Intercontinental driving strategy?

Let’s dive in!

What do I need to do before I arrive at George Bush Intercontinental and enter the airport queue?

Step #1: Get your trade dress

If you’re going to be a rideshare driver in Houston, you’re going to need your trade dress, and if you’re going to dress at Houston’s main airport, you’re REALLY going to need your trade dress! If you are seen picking up passengers with no trade dress, be prepared to receive a ticket!

So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Get your free airport vehicle decal:

At IAH, not only do you need your trade dress, but you also need a permit to be able to pick up passengers. sticker for the airport. Luckily, it’s very easy to obtain. Just complete the below steps:

  1. Collect the following items
    1. Texas driver's license
    2. Proof of insurance
    3. Proof of vehicle registration (form or receipt, not the sticker)
    4. Your phone with the Uber Driver App
  2. Visit the Ground Transportation office at 2800 North Terminal Rd, Houston, TX 77032 between 8:00 and 4:00 Monday through Friday
  3. Upon arriving at the permit office, let them know that you are a rideshare driver and show them your Uber or Lyft driver app. You’ll then receive a form to fill out and you can pick up your permit. This airport permit works for George Bush International and William P. Hobby Airport.

That’s it!

Where is the Uber/Lyft waiting area at George Bush Intercontinental Airport?

There is one major staging area at IAH where rideshare drivers from all TNC’s can wait. This lot is located at 5703 Will Clayton Pkwy.

For directions, simply click on the blue area in the map below and you’ll be routed to Google Maps.

Once you get the staging lot you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.

How should Uber and Lyft drivers pick up passengers at George Bush Intercontinental Airport?

Every terminal at George Bush Intercontinental Airport has a designated zone where rideshare drivers should pick up their passengers. When you receive your ride request, you’ll be directed to go to the correct designated area depending on your terminal where your passengers will meet you.

Check the pink sections on the map below to see where these designated pick up areas are located.

The Uber/Lyft app will automatically direct the rider to go to the designated area depending on their terminal.

You should also note that Lyft has launched their “pre-dispatch” feature at IAH that basically tells drivers to start heading toward the pickup area before you have actually received a ride request.

A pre-dispatch message looks like this:

If you receive this message, head towards your pick up point but keep an eye on your app as you may not receive a request. I know, that’s annoying, but just drive back to the TNC staging lot and you’ll keep your place in line.

Please also note that Lyft has been turning this off at airports around the country, so this feature may disappear at any time.

How should Uber and Lyft drivers drop off passengers at George Bush Intercontinental Airport?

Dropping off passengers at George Bush Intercontinental Airport is easy as can be. You can simply drop passengers off at their requested carrier and that’s it! No special rules here.

When is the best time to drive at George Bush Intercontinental Airport?

As we said at the beginning of our guide George Bush Intercontinental Airport is one of the busiest in the world and there are tons of passengers traveling through every single day no matter the season. However, you’re not the only driver that knows that. So there is also usually a ton of drivers at the airport.

So the best time to drive at IAH is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and the Saturday before big basketball games (Go Texans!), however, the best way to understand rider demand at your airport is with Gridwise.

You can also use Gridwise airport alerts to remind you when rider demand is increasing. You can simply set up alerts that will remind you when demand at the airport is at a certain level so you don’t need to continuously check.

What airport strategies should I use?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to IAH and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

February 27, 2019

Uber and Lyft Driver Instructions for Jacksonville International Airport (JAX)

Jacksonville International Airport can be a Gold mine for rideshare drivers. The airport sees more than 6.4 million passengers each and every year, which means a ton of opportunity for smart drivers.

But if you’re going to maximize your earnings at airports, you’re going to need to understand the ins and outs of Jacksonville International and develop a solid airport strategy.

Well, we want you to earn a boatload of money at Jacksonville International, so we’ve put together this instructional guide to help Uber and Lyft drivers be successful when driving JAX.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at Jacksonville International?
  2. Do you need any permits to drive at Jacksonville International?
  3. Where is the rideshare waiting area at Jacksonville International?
  4. What are the passenger pick up rules at Jacksonville International?
  5. What are the passenger drop off rules at Jacksonville International?
  6. When is the best time to drive at Jacksonville International?
  7. What is the best Jacksonville International driving strategy?

Let’s dive in!

What do I need to do before I arrive at Jacksonville International and enter the airport queue?

Step #1: Get your trade dress

Never forget your trade dress! Every rideshare driver knows that you have to always have your trade dress visible on your car, and it’s especially important at the airport. If you are seen picking up passengers with no trade dress, be prepared to receive a ticket! So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Know the airport regulations

One of the nice things about JAX is that you don’t need a specific airport decal to drive there, however, there are a few key rules and regulations that you must follow.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave. This means NO WAITING ON AIRPORT PROPERTY!!!
  3. DO NOT pick up passengers directly from the terminal.

Where is the Uber/Lyft waiting area at Jacksonville International Airport?

Many airports have a “staging lot” where Uber and Lyft drivers can wait for airport pings. Well, not Jacksonville International.

Instead, rideshare drivers can only wait in the FiFo zones off airport property. Check out the map below to see where that zone is.

Note that this is NOT the “cell lot”. Rideshare drivers are not allowed to wait on airport property and can expect a $250 fine if caught waiting on the property.

Once you get the the FiFo zone you’ll automatically be entered into the airport queue. It will be up to you to find a spot to wait.


How should Uber and Lyft drivers pick up passengers at Jacksonville International?

Picking up passengers is fairly easy at Jacksonville International. Simply drive to the arrivals level of the airport and meet your passenger at the TNC area. You should expect a 5 or so minute drive to pick up your passengers since you’ll be waiting somewhere off airport property, so it would be a good idea to send your passenger a heads up that you’re on your way.

The Uber/Lyft app will automatically direct the rider to go to the designated area depending on their terminal.


How should Uber and Lyft drivers drop off passengers at Jacksonville International Airport?

Dropping off passengers at Jacksonville International is easy as can be. You can simply drop passengers off at their requested terminal and that’s it! No special rules here.


When is the best time to drive at Jacksonville International?

As we said at the beginning of our guide Jacksonville International is one of the busiest in the world and there are tons of passengers traveling through every single day no matter the season. However, you’re not the only driver that knows that. So there is also usually a ton of drivers at the airport.

So the best time to drive at JAX is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and the Saturday before big basketball games (Go Suns!), however, the best way to understand rider demand at your airport is with Gridwise.

You can also use Gridwise airport alerts to remind you when rider demand is increasing. You can simply set up alerts that will remind you when demand at the airport is at a certain level so you don’t need to continuously check.

What is the Best Strategy to use at JAX?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also, pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.


Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to JAX and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

February 27, 2019

Uber and Lyft Driver Instructions for Phoenix Sky Harbor International Airport (PHX)

Phoenix Sky Harbor International Airport can be a absolute gold mine for rideshare drivers. Phoenix’s flagship airport sees more than 43 million passengers traveling through the airport each year and a significant amount of those passengers are going to need rides to their homes and offices.

This means a wealth of opportunity for rideshare drivers like us.

But to be able to make some serious cash as a Uber or Lyft driver at Phoenix Sky Harbor International Airport you’re going to need to know the ins and outs of the airport and also have a solid airport strategy.

We want you to earn a boatload of money at Sky Harbor, so we’ve put together this instructional guide to help Uber and Lyft drivers be successful when driving PHX.

See the topics covered in this blog post below:

  1. What do I need to know or do before arriving at Sky Harbor International?
  2. Do you need any permits to drive at Sky Harbor International?
  3. Where is the rideshare waiting area at Sky Harbor International?
  4. What are the passenger pick up rules at Sky Harbor International?
  5. What are the passenger drop off rules at Sky Harbor International?
  6. When is the best time to drive at Sky Harbor International?
  7. What is the best Sky Harbor International driving strategy?

Let’s dive in!

What you need to know/do before you arrive at Sky Harbor International and enter the airport queue

There’s are a quite a few rideshare companies that operate in Phoenix including Uber, Lyft, and totalride which all operate to some capacity at Sky Harbor and employ the FiFo system meaning First in, First Out. Basically, this means that when you are in the designated area as a rideshare driver at Sky Harbor and you have your app turned on, you’ll be automatically entered into the airport queue and assigned a number.

From there, you simply wait for your number to be called and you will receive a passenger queue.

It sounds easy enough, but there are a few steps that you should take before you arrive at the airport to ensure that you’re prepared.

Step #1: Get your trade dress

Every rideshare driver knows that you have to always have your trade dress visible on your car, and it’s especially important at the airport. If you are seen picking up passengers with no trade dress, be prepared to receive a ticket! So before you do anything you must make sure that you have your Uber or Lyft decals. You can easily pick these up from one of the rideshare companies.

To get your Uber Decal you can visit the local Greenlight Hub.

To get your Lyft Decal you can place an order on your dashboard. You can also print a temporary decal if you lose yours or are waiting for one to come in the mail.

Step #2: Know the airport regulations

One of the nice things about PHX is that you don’t need a specific airport decal to drive there, however, there are a few key rules and regulations that you must follow.

  1. Always keep one of your rideshare apps on at all times while on airport property
  2. Don’t wait in any other areas except the designated staging areas (see the map below). Not only is this against regulations but you also won’t be added to the queue. So if there is no room in the staging lot you must leave.
  3. DO NOT pick up passengers directly from the terminal. In November 2018 the rideshare pickup point was moved which we outline below. Picking up a passenger from the terminal will result in a ticket.

Step #3: Make sure that you have the necessary airport permits

Many airports require drivers to get special permits or stickers in order to pick up and even drop off passengers.

Luckily, Sky Harbor isn’t one of those airports! No special permits required here!

Where is the Uber/Lyft waiting area at Sky Harbor?

The are a few waiting areas (or staging lots) at Sky Harbor. They are at the following locations:

  • Ground Transportation Staging Lot on 2323 E Sky Harbor Circle North (Lot #1 on the map below)
  • GPS Staging Lot by the Sky Train Station (Lot #3 on the map below)
  • Transportation Hold Lot on Washington and 44th St (Lot #2 on the map below)
    • Facilities accessible with key code 7064

For directions, simply click on any of the blue area in the map below and you’ll be routed to Google Maps.


Again, once you’re in the staging lot you’ll be automatically entered into the queue.

How should Uber and Lyft drivers pickup passengers at Phoenix Sky Harbor?

Over the last few years pick ups from Phoenix Sky Harbor have become easier and easier thanks to the rideshare companies working closely with the airport.

Currently, each terminal has a designatd pick up point for all rideshare companies.

  • Terminal 2:
    • Rideshare pickup zone: Inner curb, past Door 8 at the end of the terminal
    • Prearranged pickup zone: Outer curb, past Door 8 at the end of the terminal
  • Terminal 3:
    • Rideshare pickup zone: Outer curb, outside door 2
    • Prearranged pickup zone: Outer curb, outside Door 6
  • Terminal 4:
    • North rideshare pickup zone: Outer curb, outside Door 1 near the beginning of the terminal
    • South rideshare pickup zone: Outer curb, outside Door 8 near the beginning of the terminal
    • North prearranged pickup zone: Outer curb, midway through the terminal

The Uber/Lyft app will automatically direct the rider to go to the designated area depending on their terminal.

How should Uber and Lyft drivers drop off passengers at Phoenix Sky Harbor?

Dropping off passengers at Phoenix Sky Harbor is easy as can be. You can simply drop passengers off at their requested terminal and that’s it! No special rules here.

One thing to note is that both Uber and Lyft offer some form of a re-match that allows drivers that just dropped off a passenger to immediately pick up a passenger. This doesn’t always happen and if it does, it will be within 2 minutes of your dropoff. So DON’T wait around the airport. That’s an easy way to win yourself a ticket!

When is the best time to drive at Phoenix Sky Harbor?

As we said at the beginning of our guide Phoenix Sky Harbor is one of the busiest in the world and there are tons of passengers traveling through every single day no matter the season. However, you’re not the only driver that knows that. So there is also usually a ton of drivers at the airport.

So the best time to drive at PHX is when the ratio of passengers to drivers is at its absolute highest.

To understand when this ratio is highest, check your Gridwise app and compare queue times to passenger arrival times.

There are of course certain times of year that receive more passengers like Christmas, Thanksgiving, New Years, and the Saturday before big basketball games (Go Suns!), however, the best way to understand rider demand at your airport is with Gridwise.

You can also use Gridwise airport alerts to remind you when rider demand is increasing. You can simply set up alerts that will remind you when demand at the airport is at a certain level so you don't need to continuously check.

Automatic airport alerts save you time and help you earn more!


What is the Best Strategy to use at PHX?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.


Look out for your short ride bump

After waiting for some time at the airport for a passenger, there is nothing worse than getting a ride that’s 5-minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and look out for a text message or in-app message that gives you the option to head back to the TNC lot for a preferred spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your placard displayed.

Now you should be ready to make that drive to PHX and actually earn money instead of snacking on candy from Sunoco. I’m not the only one who does that, right?

February 27, 2019

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