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Uber and Lyft Driver Instructions for John F. Kennedy International Airport (JFK)

Wondering how to pick up passengers and find the cell phone waiting lot at JFK? We're going to tell you exactly what drivers need to know about picking up passengers at JFK.

John F. Kennedy International Airport, also known as JFK Airport, saw more than 62 million visitors in 2019. This makes it the sixth-busiest airport in the United States and one of the busiest airports in the world.

With more than ninety airlines with flights to all six inhabited continents, it’s safe to say that JFK is an extraordinarily busy airport.

That means extraordinary earning potential for rideshare drivers in the NYC area. After all, those tens of millions of passengers need rides to and from the aviation hub, right? And that’s where you come in.

JFK International allows Uber and Lyft vehicles at the pick-up and drop-off terminals, but before heading that way, there are a few rules you’ll want to know. To maximize earnings (and avoid a ticket), it’s important to understand how to navigate the airport, join the queue, and legitimize your vehicle. 

To help rideshare drivers be successful at JFK International, we put together this blog post to serve as a guide. The following topics are covered: 

  1. What should you do before arriving at JFK International Airport?
  2. Do you need any permits to drive at JFK International?
  3. Where is the rideshare waiting area/Cell phone lot at JFK International?
  4. What are the passenger pick-up rules at JFK International?
  5. What are the passenger drop-off rules at JFK International?
  6. When is the best time to drive at the airport?
  7. What is the best driving strategy?

Let’s dive in!

What should you do before arriving at JFK International Airport and entering the airport queue?

To pick up passengers at JFK, you’ll need your trade dress, which (as you know) is the Lyft or Uber decal that goes on your front passenger windshield facing outward.

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there are a few easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard, and print a temporary emblem to use while waiting for yours to come in the mail. 

You’ll need your Taxi & Limousine Commission (TLC) license before you can drive at JFK. If you don’t already have your license, you can find more information by visiting the TLC website.

Where is the Uber/Lyft waiting area or cell phone lot at JFK International?

There are two staging lots where you can wait at JFK: the Cell Phone lot located off 130th Place and the Limousine lot on Cargo Plaza off 148th Street.

Check out this map for more information about staging lot locations.

Once you get to the staging lot, you’ll automatically be entered into the airport queue. You’ll be able to check your place in line in the Lyft or Uber app. Unfortunately, if the lot is full, you’ll have to leave the airport.

Note: There is now a limit on how many for-hire vehicles are allowed in airport waiting queues. This will vary by the time of day and level of demand, so keep an eye on your app and pay attention to directions from JFK’s airport workers.

How should Uber and Lyft drivers pick up passengers at JFK International Airport?

The driver who has been waiting the longest in the staging area gets the next rider request. Make sure not to enter out of driver mode while you wait or you’ll lose your spot in line.

Once you get a ride, pick up your passenger at the Arrivals curb at the indicated terminal or carrier of choice. 

If you’ve ever driven at JFK, you know that terminal areas can be crowded. If you can't find your rider, message or call the person through your app to explain where you are.

How should Uber and Lyft drivers drop off passengers at JFK International Airport?

Dropping off passengers at JFK is a breeze. Just head to the Departure level at the passenger’s carrier of choice. That’s it, and you’re back on the road! 

When is the best time to drive at JFK International?

Turn to your Gridwise app for information about all arrivals and departures at JFK, as well as delays and cancellations. 

Typically, midday is the best time for airport driving; most passenger arrivals and departures occur sometime between 1:00 p.m. and 3:30 p.m.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out. You’ll also be able to create custom alerts for arrivals and departures. 

What are some good airport strategies?

Pick up a passenger on the way to the airport

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is, if it’s a short ride some companies let you jump back in line after you’ve dropped the passenger off.

Be ready to present your waybill

A waybill is essentially a receipt of the last trip you completed. Be prepared to present this to airport officials or law enforcement while waiting for arrivals. 

Always be prepared

The fact is, you never know when law enforcement will show up. Keep your driver’s license, insurance card, and registration handy, and don’t forget to have your placard displayed.

Congrats! Now you’re all set to make some pick-ups and drop-offs at the JFK International Airport—and maybe sneak a black and white cookie in between.

And when you need a little extra cash…

Whether it’s an unexpected car repair, medical bill, or another kind of expense, sometimes we all need a little extra cash.

At Gridwise, we get that. And it’s why we’ve partnered with a company called Coverr that provides drivers with a business cash advance of up to $1,500 for those unexpected emergencies.

Applying should only take about 10 minutes, approvals just two hours during business hours, and you’ll receive cash on the same day you apply.

So if you need a little extra cash for your rideshare business, apply with Coverr!

July 20, 2020

Uber and Lyft Driver Instructions for Nashville International Airport (BNA)

Just 8 miles east of downtown Nashville, the Nashville International Airport serves as a major hub for nearly 17 million passengers a year. Since this airport is so central to downtown, there is a lot of business traffic to and from the city.

There are plenty of opportunities to increase your earnings if you know how to operate as a driver at BNA. In order to get the most earnings from your driving, it’s important to know the rules. We’ve created this guide to help you navigate through picking up and dropping off passengers, permit information, and some rideshare driving strategies.  

Here are some topics we’ll be covering:

  1. What do you need to do before arriving at Nashville International Airport? 
  2. Do you need any permits to drive at Nashville International Airport?
  3. Where is the rideshare waiting area at Nashville International Airport?
  4. What are the passenger pick-up rules at Nashville International Airport?
  5. What are the passenger drop-off rules at Nashville International Airport?
  6. When is the best time to drive at Nashville International Airport?
  7. What is the best Nashville International Airport driving strategy?

Let’s dive in!

What should you do before arriving at Nashville International Airport and entering the airport queue?

Before picking up passengers from BNA you’ll need your trade dress, which (as you know) is the Lyft/Uber sticker that you place on your windshield. 

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there are a few easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard, and print a temporary emblem to use while waiting for yours to come in the mail. 

Where is the Uber and Lyft waiting area at Nashville International Airport? 

Drivers can wait for requests in the staging area located at 602 Donelson Pike. Waiting in other areas of the airport is not allowed and could lead to a citation. In the staging area, you will be placed in a virtual queue on your Uber or Lyft app.

Make sure your Uber/Lyft driving app is open at all times in this area so you can be placed in the queue. If you exit out of the driver app, you can lose your spot.  If the staging area is full, you will have to leave the airport.  

How should Uber and Lyft drivers pick up passengers from the Nashville International Airport?

After you receive a request in your app, you’re ready to go! You can pick up your passenger at the Ground Transportation area, which is right across the main terminal.  There’s also a pre-match or pre-dispatch feature at BNA using your Uber and Lyft apps.  This feature allows drivers in the staging area to start heading to the pick-up area a few minutes before they receive a requested ride, which helps eliminate unproductive time. 

How should Uber and Lyft drivers drop off passengers from the Nashville International Airport?

Drop-offs at BNA are super easy! Just head to the departure area on Level 3. When you are driving in, stay in the far left lane or the commercial drop-off lane as you proceed to your passenger’s carrier of choice. Make sure not to linger in the drop-off area after you’ve completed a trip. 

You can also use the re-match feature, which allows you to receive and complete a pick-up without going back to the waiting lot. But be careful because if you wait too long in the dropoff area, you can receive a citation.  

When is the best time to drive at the Nashville International Airport?

To learn about arrival and departure times at BNA, check your Gridwise app. You can access this information by going to the Airports tab.  

With Gridwise Plus, you can see flight information from three hours back and 24 hours forward. You can also create custom airport alerts for any arrivals, departures, or delays. 

What are some good airport strategies?

Pick up a passenger on the way to the airport

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Don’t cancel on a passenger after you’ve accepted a fare

If you do, you’ll be pushed all the way to the bottom of the queue, making your waiting time start all over again. That’s not something you want to do.  

The good news is, if it’s a short ride some companies let you jump back in line after you’ve dropped the passenger off.

Be ready to present your waybill and keep your app updated

A waybill is essentially a receipt of the last trip you completed. Be prepared to present this to airport officials or law enforcement while waiting for arrivals.

Always be prepared

As a driver, you want to be prepared for anything and everything, whether it’s law enforcement, passenger issues, or airport regulations. Make sure your Uber or Lyft decal is placed correctly on your vehicle. Also, always double-check that you have your driver’s license, registration, and insurance.  

Now you should be ready to make some actual earnings at BNA like a pro. Happy driving!

July 20, 2020

Uber and Lyft Driver Instructions For McCarran International Airport (LAS)

The McCarran International Airport (LAS) saw over 50 million visitors in 2019. Located in Paradise, Nevada just five miles south of downtown Las Vegas, the airport is one of the busiest in the United States.

That means high potential earnings for rideshare drivers in the Las Vegas area. After all, those millions of passengers need rides to and from the aviation hub, right? And that’s where you come in.

McCarran International allows Uber and Lyft vehicles at the pick-up and drop-off terminals, but before heading that way, there are a few rules you’ll want to know. To maximize earnings (and avoid a fine), it’s important to understand how to navigate the airport, join the queue, and legitimize your vehicle. 

To help rideshare drivers be successful at McCarran International, we put together this blog post to serve as a guide. The following topics are covered: 

  1. What should you do before arriving at McCarran International Airport?
  2. Do you need any permits to drive there?
  3. Where is the rideshare waiting area at McCarran International?
  4. What are the passenger pick-up rules at McCarran International?
  5. What are the passenger drop-off rules at McCarran International?
  6. When is the best time to drive at the airport?
  7. What is the best driving strategy?

Let’s dive in!

What should you do before arriving at McCarran International and entering the airport queue?

To pick up passengers at McCarran International, you’ll need your trade dress, which (as you know) is the Lyft or Uber decal that goes on your front passenger windshield facing outward. 

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there are a few easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard or print a temporary emblem to use while waiting for yours to come in the mail.

You’ll also have to have your NTA Vehicle Inspection Decal and a valid Clark County Business License (laminated) on the lower passenger side of your front windshield.

Also, make sure you familiarize yourself with McCarran’s TNC guidebook beforehand. There are some strange rules (who knew feeding the birds on airport grounds was prohibited?) that you’ll want to know about and follow.

Where is the Uber/Lyft waiting area at McCarran International?

The staging lot at McCarran International recently switched locations. It was formerly on the corner of Gus Giuffre Drive and Rent A Car Road, but it is now at the corner of Swenson Street and Thomas Mack Drive, just east of Paradise Road. This lot is closed daily during the early morning hours of 2:00 a.m. to 4:00 a.m.

You’ll be automatically entered in the queue once you enter the lot, and you can check your place in line in the Uber or Lyft app. Unfortunately, if the lot is full you’ll have to leave the airport.

While waiting for requests, you may get a pre-match (Uber) or pre-dispatch (Lyft) message urging you to head to the pick-up terminal. While on the way, you should be matched with a rider. If not, just return to the staging lot within fifteen minutes, and you’ll be first in the queue.

Remember to keep your app open in driver mode, park correctly in the stall, follow all traffic control signs, remain with your vehicle unless taking a short restroom break, and avoid littering. Or feeding birds. 

How should Uber and Lyft drivers pick up passengers at McCarran International?

The driver who has been waiting the longest in the staging area gets the next rider request. 

Once you accept a trip request, the Terminal 1 pick-up location is on Level 2 on the south side of the public parking garage. Terminal 3 pickups are on the valet level of the parking garage. It might help to call your passenger to tell him or her to follow the Rideshare signs from the main terminal to the designated parking garage (level and section) where you will meet.

Make sure to use the designated stalls when picking up passengers—NOT the Thru Lane. If the area is getting congested, airport staff will direct you where to go. 

How should Uber and Lyft drivers drop off passengers at McCarran International?

Fortunately, drop-offs at the Las Vegas airport are simple. Just head to the Departure Curbs area at the passenger’s carrier of choice.  

That’s it, and you’re back on the road!

When is the best time to drive at McCarran International Airport?

Turn to your Gridwise app for information about all arrivals and departures at McCarran International, as well as delays and cancellations. 

Typically, midday is the best time for airport driving; most passenger arrivals and departures occur sometime between 11:00 a.m. and 3:00 p.m.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out. You’ll also be able to create custom alerts for arrivals and departures. 

What are some good airport strategies?

Pick up a passenger on the way to the airport

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride. 

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. (This also happens if you enter out of driving mode or leave the property while in the queue.) The good news is, if it’s a short ride, some companies let you jump back in line after you’ve dropped the passenger off.

Always be prepared 

The fact is, you never know when law enforcement will show up. Keep your driver’s license, insurance card, and registration handy, and don’t forget to have your placard displayed. 

Have your waybill ready

Your waybill is a digital receipt of your last drive, which airport officials at McCarran International will occasionally ask to see. Search "waybill" on Lyft or click "Info" on Uber to make it appear.

Congrats! Now you’re all set to make some pick-ups and drop-offs at the McCarran International Airport—and maybe sneak some time at the slots in between.

July 20, 2020

Uber and Lyft Driver Instructions for Detroit Metropolitan Wayne County Airport (DTW)

The Detroit Metropolitan Wayne County Airport (DTW) saw more than 36 million visitors in 2019, making it the busiest airport in Michigan. A major hub for Delta and Spirit, the airport services over 140 destinations throughout the United States and overseas. DTW is also the primary airport for Detroit residents, as well as passengers traveling from Toledo, Ann Arbor, and Southwestern Ontario.

This means high potential earnings for nearby rideshare drivers. Those millions of passengers need rides to and from the aviation hub—and that’s where you come in.

The Detroit airport allows Uber and Lyft vehicles at the pick-up and drop-off terminals, but before heading that way, there are a few rules you’ll need to know. To maximize earnings (and avoid a ticket), it’s important to understand how to navigate the airport, join the queue, and legitimize your vehicle.

To help rideshare drivers be successful at DTW, we put together this blog post to serve as a guide. The following topics are covered: 

  1. What should you do before arriving at Detroit Metropolitan Wayne County Airport?
  2. Do you need any permits to drive at Detroit Metropolitan Wayne County Airport?
  3. Where is the rideshare waiting area at Detroit Metropolitan Wayne County Airport?
  4. What are the passenger pick-up rules at Detroit Metropolitan Wayne County Airport?
  5. What are the passenger drop-off rules at Detroit Metropolitan Wayne County Airport?
  6. When is the best time to drive at Detroit Metropolitan Wayne County Airport?
  1. What is the best driving strategy at Detroit Metropolitan Wayne County Airport?

Let’s dive in!

What should you do before arriving at Detroit Metropolitan Wayne County Airport and entering the airport queue?

To pick up passengers at DTW, you’ll need your trade dress, which (as you know) is the Lyft or Uber decal that goes on your front passenger windshield facing outward.

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there are a few easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard, and print a temporary emblem to use while waiting for yours to come in the mail.

Where is the Uber/Lyft waiting area at the Detroit airport?

First, you’ll have to check in at a booth at the DTW Ground Transportation Center. This booth is where an airport official will check your waybill, an electronic receipt of your last drive that will be in your Uber or Lyft app. If you don’t show your waybill, you could face fines and bans. If there’s no attendant present, just stop fully at the stop sign before proceeding into the lot.

Access your Lyft waybill by going to your dashboard and typing “waybill” into your left-side menu. Your Uber waybill will be in your Profile section.

Once you’ve checked in, proceed to the Rideshare Hold Lot on Goddard Road and 94 Service Drive. This is where rideshare drivers wait for passengers for both the North and McNamara terminals.

Once you get to this staging lot, you’ll automatically be entered into the airport queue. You’ll be able to check your place in line in the Lyft or Uber app. 

How should Uber and Lyft drivers pick up passengers at the Detroit Airport?

The driver who has been waiting the longest in the staging area gets the next rider request. Make sure not to enter out of driver mode while you wait or you’ll lose your spot in line.

Once you get a ride, head to the Ground Transportation Center at the Reserved/Pre-Arranged Transportation & Permit Parking Lot. “Rideshare” signs will mark the way as you approach the terminals. 

If your passenger is at the McNamara terminal, follow signs from McNamara Terminal to Domestic Arrivals to Commercial/Rideshare, then check-in at the booth as a driver and park in the lot to wait for your passenger.

If your passenger is at the North terminal, follow signs from North Terminal to Commercial Vehicles/Rideshare, then stay left to enter the Rideshare area. Turn right, check-in at the booth on the right, then park and wait for the rider.

Make sure not to pick up your passengers curbside—doing so could result in permanent suspension from DTW.

How should Uber and Lyft drivers drop off passengers at the Detroit airport?

Luckily, dropping off passengers at DTW is a lot easier than picking them up. Just head to the curbside at the terminal entrance of your passenger’s carrier of choice.

That’s it, and you’re back on the road! 

When is the best time to drive at the Detroit airport?

Turn to your Gridwise app for information about all arrivals and departures at DTW, as well as delays and cancellations.

Typically, midday is the best time for airport driving; most passenger arrivals and departures occur sometime between 12:30 a.m. and 2:30 p.m.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out. You’ll also be able to create custom alerts for arrivals and departures. 

What are some good airport strategies?

Pick up a passenger on the way to the airport!

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. (This also happens if you log out of driving mode or leave the property while in the queue.) The good news is, if it’s a short ride, some companies let you jump back in line after you’ve dropped the passenger off.

Always be prepared

The fact is, you never know when law enforcement will show up. Keep your driver’s license, insurance card, and registration handy, and don’t forget to have your placard displayed.

Congrats! Now you’re all set to make some pick-ups and drop-offs at the Detroit Metropolitan Wayne County Airport. Happy driving!

July 20, 2020

Uber is getting into the grocery delivery game: Here’s why this is great for drivers

When you read that Uber is reaching out to do even more with its app, and its drivers, you may be compelled to tap out “SMH.” 

Is the company spreading itself too thin? How will it compete with other companies that are already doing this? How can the Big U possibly make this work?

But wait—before you dismiss the idea of groceries delivered by Uber, let’s think this through. You know Uber already has Uber Eats, which has drivers moving prepared food out to customers, who, in a state of COVID-19 shock, would rather not leave the house. 

This business has grown like crazy lately; as much as 53% year-over-year, depending on who you ask.

Meanwhile, rideshare has not been doing so well. Always the mainstay of Uber’s business, rideshare was just begining to make a profit before COVID-19 hit. The shutdowns that resulted from the pandemic pushed passengers off the road, and that shut drivers out. Rideshare is rebounding to some extent, but it isn’t anywhere near being back to normal yet … and no one knows when that will happen.

Delivery has become a saving grace to lots of drivers. They found a source of income through driving for Uber Eats or one of the other delivery companies like DoorDash, Grubhub, or Postmates, the latter of which Uber recently acquired. Why wouldn’t grocery delivery also offer drivers more opportunities to earn?

Take a look at this video to see why we’re excited about Uber’s foray into grocery delivery.

In this article we’ll take a deeper look at the backstory of Uber’s next move, and what it might mean for us drivers, including:

  • How Uber got into the grocery delivery business
  • What the roll-out might be like
  • Why this is a great thing for drivers
  • Why Uber will play well in the grocery delivery game

Here we go!

How Uber got into the grocery delivery business

Uber’s decision to get into grocery delivery may be surprising to some of us, but the company’s been laying the foundation for a while now. In October 2019 Uber acquired Cornershop, a Chilean grocery delivery company that already had a working network throughout Canada and Latin America. So obviously this foray into grocery delivery started months before COVID-19 even existed. 

Maybe Uber was prescient, or perhaps just lucky. In either case, the company now has a platform that it’s ready to launch in the United States, with Miami and Dallas being the first test markets. As grocery delivery becomes more profitable, Uber will likely move into additional cities and grow the service even more. 

What the roll-out might be like

The initial phase might be more straightforward for customers than it will be for shoppers/drivers. Rather than being combined right away, the new operation will function as a very close partnership between Uber and Cornershop. 

Customers will order their groceries from the Cornershop app, and drivers will need to sign up for Cornershop in order to deliver groceries for Uber. Check out this article to shed a little more light on how Cornershop and Uber will interact at the outset. This might make assessing and analyzing earnings a bit complicated, but we have ways of dealing with that. Let’s just say that downloading Gridwise would be a huge help as drivers will be able to track their earnings on Cornershop with Gridwise.

Uber will be eager to get drivers to sign up for its new grocery delivery service, so chances are they’ll make it easy for us to get involved. Also, it’s quite likely that once things get rolling, the apps will be combined and it will be less cumbersome.

Why this is a great thing for drivers

Uber’s move into grocery delivery will make it easier for drivers to adjust to the huge impact COVID-19 has had on the rideshare business. And while it’s definitely sad that rideshare has taken such a hit, sitting around, crying into a bag of Doritos and waiting for the business to come back probably isn’t a winning strategy.

Look at what’s happened so far. As states started to reopen in late May and early June, COVID cases shot up … and, unsurprisingly, many bars, restaurants, and gathering places that had started to come to life shut down again. This meant rideshare would continue to struggle, but it also meant the delivery business would remain rather brisk.

By the way … don’t let worries about not making enough money scare you from being a delivery driver. We’ve found that delivery drivers are making nearly as much as rideshare drivers did prior to COVID-19!  

In case you’re fretting about the future of the delivery business in general after this pandemic mess, you don’t need to worry. Now that people have gotten used to the convenience of getting their meals and groceries brought right to their front doors, they’re going to continue to make this a habit in the post-COVID world.

Now, let’s list some of the benefits that drivers have to gain from Uber going into the grocery delivery business:

More demand for drivers

Uber might even do more for drivers as it courts and recruits them into this service.

More options for drivers

Now we’ll have a choice about what we want to do on different shifts, and at different times of the day.

Stimulation of the grocery delivery market

Uber’s entry into this market will stimulate the growth of grocery delivery, and offer more choices to customers.

Less risk to drivers’ personal safety

Most of the time, delivery entails far less risk of exposure to people who pose a threat to you.

Less vehicle expense

You’ll drive around much less with delivery, so you won’t need to buy as much fuel, and you’ll put fewer miles and less wear and tear on your vehicle.

Looser vehicle requirements

If you choose to be a delivery driver, you can work with a vehicle that is older or in less perfect shape than the kind you need for rideshare.

Multiple streams of income with a hybrid gig

By diversifying your own driving gig, you’re opening up opportunities to make more money!

Why Uber will play well in the grocery delivery game

Uber isn’t the only big company that’s doubling down on the grocery delivery business. Walmart and Amazon, either of which on its own would make Uber look tiny, are accelerating their efforts to win the hearts of consumers who’ve learned to love grocery delivery.

In fact, those companies and others have been wagering that grocery delivery would grow even before the pandemic-related store-to-door boom began. This CNBC article cites a February 2019 Bain & Co. survey of more than 8,000 U.S. grocery shoppers. The survey gave clear indications of grocery delivery’s anticipated future growth, as Bain & Co. partner Stephen Caine remarked: “We’ve been early adopters in this country in almost every other retail category. We know online grocery will explode at some point.” Yet neither he nor anyone else could have known just how “explosive” grocery delivery would become just over a year later.

At first glance it might seem foolish for Uber to even attempt to compete with mega-corporations like Walmart and Amazon, but it’s not. There’s a lot of controversy about what those companies have to offer. Walmart leads in brick-and-mortar representation, and is working hard to create a more formidable online presence—exactly what Amazon rules. Amazon is now working to build its own grocery stores to compete with Walmart.

Also, much of Walmart’s grocery business is curbside pickup. The company is pleased that its customers are spending more money in the stores, but they don’t get their groceries delivered. Hmmm … I wonder what kind of company would be able to do that more effectively?

Uber, that’s who! The company has a HUGE fleet of drivers, and an equally impressive number of customers who will be enthusiastic about ordering groceries through the same app they’re using now to order rides and food deliveries. The multiple monetization model is as good for Uber as the hybrid driving gig is for us drivers.

It’s fair to ask the question: What stands in the way of a customer ordering prepared food from one app, groceries from another, and sticking to Uber only for rides? And the answer is something all three companies are banking on—subscription agreements with their customers

Uber’s been working with subscription models for a few years now. For example, a customer who’s got an Uber subscription (usually with a monthly fee) can get, among other perks, protection from surge pricing, discounts on Uber Eats fees, rate reductions on other services (bikes or scooters, where they’re still in operation), and advantages to using Uber for food deliveries.

Amazon Prime subscribers have many perks such as fast shipping and video streaming, and Walmart subscribers receive discounts and preferential treatment … but neither of them has the ability to include rideshare services or prepared food delivery in their subscription. This is why the grocery delivery venture could be such a smart move for Uber—and a real benefit to those of us who drive for them.

Will Uber ever get as big as Amazon or Walmart? Nobody knows. But for now, Uber going into the grocery delivery business alongside the aforementioned corporate giants might be indicative of the level of ambition and what kind of “brass” Uber’s got … in more than one sense of the word.

What do you think?

Now that you know we’re pretty pumped about Uber’s latest move into the grocery delivery business, we want to know your thoughts about it. Comment below or send us an email, and let’s get the convo going.

Also, like we told you earlier in this post, the days of being only a rideshare driver may be going by the wayside. So, as you add more services to your array of activities, you’ll need to download Gridwise to track your earnings, mileage, and deductions for each app you use.

The Gridwise app also gives you quick access to our amazing blog, and the incredible Gridwise YouTube channel. We’re always posting news that you can use to increase your earnings and make the job of rideshare and delivery driving easier and a little more fun.

No matter what, be safe out there. And remember … we’ve got your back. 

July 14, 2020

Uber and Lyft Driver Instructions for Philadelphia International Airport (PHL)

The Philadelphia International Airport (PHL) saw over 33 million visitors in 2019, making it one of the busiest airports in the United States. Located seven miles from Philly’s downtown area, the aviation hub is home to 25 airlines with nearly 500 daily departures. It’s also the largest airport in the state both in passenger traffic and physical size.

This all means high potential earnings for rideshare drivers who are driving in the Philadelphia area. Those millions of passengers need rides to and from the aviation hub-- and that’s where you come in.

The Philadelphia International Airport allows Uber and Lyft vehicles at the pick-up and drop-off terminals, but before heading that way, there are a few rules you’ll want to know. To maximize earnings (and avoid a ticket), it’s important to understand how to navigate the airport, join the queue, and legitimize your vehicle. 

To help rideshare drivers be successful at the Philadelphia International Airport, we put together this blog post to serve as a guide. The following topics are covered: 

  1. What should you do before arriving?
  2. Do you need any permits to drive there?
  3. Where is the rideshare waiting area?
  4. What are the passenger pick-up rules?
  5. What are the passenger drop-off rules?
  6. When is the best time to drive at the airport?
  7. What is the best driving strategy?

Let’s dive in!

What should you do before arriving at the Philadelphia International Airport and entering the airport queue?

To pick up passengers at PHL, you’ll need your trade dress, which (as you know) is the Lyft or Uber decal that goes on your front passenger windshield facing outward.

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there are a few easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard, and print a temporary emblem to use while waiting for yours to come in the mail

Where is the Uber/Lyft waiting area at the Philadelphia International Airport?

The Philadelphia International Airport has one designated staging area for rideshare drivers to wait in, and it’s located at 1 International Plaza Drive off of State Highway 291, at the end of the Airport Recirculation Road. Note that if you wait in the Cell Phone Lot, though, you won’t be able to receive requests.

Once you get to the staging lot, you’ll automatically be entered into the airport queue. You’ll be able to check your place in line in the Lyft or Uber app. 

How should Uber and Lyft drivers pick up passengers at the Philadelphia International Airport?

The driver who has been waiting the longest in the staging area gets the next rider request. Make sure not to enter out of driver mode while you wait or you’ll lose your spot in line.

Once you get a ride, a pin will be placed at the pick-up spot for you to meet your rider. This will be located at the Arrivals level off of Arrivals Road. Make sure not to wait or circle around if your passenger is delayed-- instead, head back to the stage lot.

You might also be allowed to Pre-dispatch, which is when you receive a text and in-app message urging you to head to the terminal. While on your way, you should receive a ride request. If you don’t, no worries. Just head back to the staging lot (within 15 minutes), where you’ll be at the front of the line.

How should Uber and Lyft drivers drop off passengers at the Philadelphia International Airport?

Luckily, dropping off passengers at OHL is a lot easier than picking them up. Just head to the departure level at the passenger’s carrier of choice. 

That’s it, and you’re back on the road! 

When is the best time to drive at the Philadelphia International Airport?

Turn to your Gridwise app for information about all arrivals and departures at PHL, as well as delays and cancellations. 

Typically, midday is the best time for airport driving; most passenger arrivals and departures occur sometime between 10:30 a.m. and 12:00 p.m.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out. You’ll also be able to create custom alerts for arrivals and departures. 

What are some good airport strategies?

Pick up a passenger on the way to the airport

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped the passenger off.

Be ready to present your waybill

A waybill is essentially a receipt of the last trip you completed. Be prepared to present this to airport officials or law enforcement while waiting for arrivals. 

Always be prepared

The fact is, you never know when law enforcement will show up. Keep your driver’s license, insurance card, and registration handy, and don’t forget to have your placard displayed.

Congrats! Now you’re all set to make some pick-ups and drop-offs at the Philadelphia International Airport—and maybe sneak a cheesesteak in between.

July 6, 2020

Uber and Lyft Instructions for Minneapolis/Saint Paul International Airport (MSP)

Ranked as the 17th busiest airport in the United States with over 38 million passengers a year, MSP International Airport is seriously no joke. That stacks up to a LOT of arrivals and departures—and a lot of riders for Uber and Lyft drivers looking to make a nice profit on airport rides. In fact, if you’re a rideshare driver in this area, the aviation hub is probably already a popular destination for your riders.

But if you’re hoping to maximize your earnings at Minnesota’s busiest airport, you’re going to need to know how to navigate the staging lots, arrival queues, and required airport permits.

To help you out, we at Gridwise put together this instructional guide to help Uber and Lyft drivers see success when driving at MSP International Airport. We’ll walk you through everything from trade dress to airport peak times so all you have to do is get on the road. The following topics are covered:

  1. What should you do before arriving at MSP International Airport?
  2. Do you need any permits to drive at MSP International Airport?
  3. Where is the rideshare waiting area at MSP International Airport?
  4. What are the passenger pick up rules at MSP International Airport?
  5. What are the passenger drop off rules at MSP International Airport?
  6. When is the best time to drive at MSP International Airport?
  7. What is the best MSP International Airport strategy?

Let’s dive in!

What should you do before arriving at MSP International Airport and entering the airport queue?

First things first. Get your trade dress, which (as you know) is the Lyft or Uber decal that goes on the windshield of your car.

Uber sends out this decal when drivers sign up. If you’ve lost yours since then, there’s a couple easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent Hub closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard and print a temporary emblem while waiting for yours to come in the mail. 

In addition to the app decal, you need to have an airport decal on the inside windshield directly behind the rear view window. Order yours by filling out an application here, then pick the decal up from Landside Operations T2 Office, 3350 East 72nd Street, Minneapolis, MN 55450. You’ll need your drivers’ license, a debit or credit card for the $25 permit fee (the only payment methods accepted), and an update on your driver status.

Unfortunately, Uber and Lyft do not reimburse Minneapolis's permit fee.

Where is the Uber/Lyft waiting area at MSP International Airport ?

Currently, all rideshare drivers share the staging lot that is located on Post Road. 

Once you enter the staging lot, you’ll automatically be entered into the airport queue. Make sure not to log out of the app, cancel rides, or drive off airport property—you could lose your spot. The queue is ordered first in-first out, so whoever has been waiting the longest will get the next request.

How should Uber and Lyft drivers pick up passengers at MSP International Airport?

There are two terminals at MSP International Airport. 

If your passenger request comes from Terminal 1, drive down Glumack Drive, past "Parking" and "Commercial Lane." Stay in the left lane and continue toward "Ticketing" and "Departure Drop Off,” then take a sharp left to "App-Based Ride Services" and pick up your passenger in the lot on the left side at doors 6 or 7. 

If your passenger is at Terminal 2, drive down Humphrey Drive past "Commercial Lane." Take the next left in the "Authorized Vehicles" area, then pull over and pick up your passenger from the lot on the left side.

It can get tricky—so keep an eye on Google Maps and don’t hesitate to reach out to your rider.

How should Uber and Lyft drivers drop off passengers at MSP International Airport?

Dropping off passengers at the Minneapolis airport is simple—all you have to do is take passengers to the terminal of their aircraft carrier, along either the North or South curb. 

When is the best time to drive at MSP International Airport?

The Minneapolis airport is pretty busy, and you’re not the only driver in the area who knows that. This is why the queue can be frustratingly long, especially when you could be making money on the road rather than waiting.

What that means is the best time to drive at MSP is when the ratio of passengers to drivers is at its absolute highest.

For flight insights, check your Gridwise app. The Airports tab lets you compare queue times to passenger arrival times. The best time for driving is typically around midday, where there’s a spike in departures.

There are, of course, certain times of year that receive more passengers, like Christmas, Thanksgiving, and New Years. Still, the best way to understand rider demand at your airport is with Gridwise.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out. You’ll also be able to create custom alerts for arrivals and departures.

What are some good airport strategies?

Pick up a passenger on the way to the airport!

Don’t just be a driver that picks up passengers at the airport! Also pick them up when they are heading to the airport. Gridwise does a great job of telling you when there is also a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off. 

Fortunately, if a passenger cancels on you, it does not affect your place in line.

Look out for your short ride bump

After waiting at the airport for a passenger, there is nothing more frustrating than getting a ride that’s just five minutes away. That’s why the major rideshare companies have some form of a short ride bump that allows you to jump back into the front of the line if you get a very short ride request.

To take advantage of a short ride bump, simply complete your short ride and watch for a text message or in-app message that gives you the option to head back to the MSP lot for a spot in the queue.

Always be prepared

You never know when law enforcement will show up, so always keep your driver’s license, insurance card, and registration handy. And don’t forget to have your trade dress displayed, as well as be ready to show your waybill (an in-app receipt of your last drive) to airport officials.

Now you should be ready to make that drive to MSP. Happy driving!

July 6, 2020

Uber and Lyft Driver Instructions for Newark Liberty International Airport (EWR)

Wondering how to pick up passengers and find the rideshare waiting lot at Newark airport? We’re going to tell you exactly what drivers need to know about picking up passengers at Newark airport.

In 2019, the Newark Liberty International Airport (EWR) saw over 46 million passengers, the most ever in the airport’s 91-year history.

It’s one of the major airports serving the New York metropolitan area and ranked as the 12th busiest airport in the US. It is also a hub for FedEx Express and United Airlines-- as well as a focus city for JetBlue, Spirit, and Frontier. All these stats mean one thing: this aviation center is massive.

For Uber and Lyft drivers, this is great news. Millions of passengers at EWR means more riders lining up for those airport drives, which leads to greater earnings for rideshare drivers. If you drive in this area, odds are that you’ll probably make a Newark airport ride at some point. When you do, it pays to know your stuff.

The Newark airport allows Uber and Lyft vehicles at the pick-up and drop-off terminals, but before heading that way, there are a couple rules you’ll want to know. To maximize earnings (and avoid a ticket), it’s important to understand how to navigate the airport, join the queue, and legitimize your vehicle. 

To help rideshare drivers be successful at the Newark Liberty International Airport, we put together this blog post to serve as a guide. The following topics are covered: 

  1. What do you need to know or do before arriving at the  Newark Liberty International Airport?
  2. Do you need any permits to drive there?
  3. Where is the rideshare waiting lot?
  4. What are the passenger pick-up rules?
  5. What are the passenger drop-off rules?
  6. When is the best time to drive at the airport?
  7. What is the best driving strategy?

Let’s dive in!

What do I need to do before I arrive at Newark Liberty International Airport and enter the airport queue?

To pick up passengers at EWR, you’ll need your trade dress: the Lyft or Uber decal that goes on the windshield of your car.

Uber mails this decal to drivers when you sign up. If you’ve lost yours since then, there’s a couple easy ways to replace it. You can request that a new one be mailed to you, pick one up at your local Greenlight Hub (be wary of recent closures), or print out a temporary version at home. 

You can order a Lyft decal from your Dashboard, and print a temporary emblem to use while waiting for yours to come in the mail. 

Where is the Uber/Lyft rideshare waiting lot?

The Newark Liberty International Airport has one staging area for rideshare drivers, called the Rideshare Hold Lot and located at the end of Earhart Drive.

Once you get to the staging lot you’ll automatically be entered into the airport queue. You’ll be able to check your place in line in the Lyft or Uber app. 

While waiting for requests and depending on which app you use, you may get a “pre-dispatch” or “pre-match” message directing you to head to the terminal. While on route to the terminal, you’ll get a ride request. If no requests pop up, circle back to the lot-- you’ll be near the front of the line when you return.

Lyft drivers, please note: if you’re a driver whose home region is New Jersey, you will not be able to receive ride requests in New York City. If a rider brought you to the city, you’ll have to return to New Jersey to get another ride request. If your home region is New York City but you’ve ended up in New Jersey, your next request will be headed back to the city.

(Don’t worry. It’s a weird rule to us, too.)

How should Uber and Lyft drivers pick up passengers?

The driver who has been waiting the longest time in the staging area gets the next rider request. Make sure not to enter out of driver mode while you wait, or you’ll lose your spot in line!

Once you get a ride, a pin will be placed at the pick-up spot for you to meet them. A message will tell you what terminal to pick up your rider at the Arrivals level of EWR.

It can get crowded, so don’t hesitate to reach out to your rider to let them know you’ve arrived.

How should Uber and Lyft drivers drop off passengers at the Newark Liberty International Airport?

Luckily, dropping off passengers at EWR is a lot easier than picking them up. Just head to the Departures level at the passenger’s carrier of choice.

The Newark airport also offers a “Rematch” service, so that you can match with additional passengers after completing a drop-off without having to return to the staging area.

When is the best time to drive at the Newark Liberty International Airport?

Turn to your Gridwise app for information about all arrivals and departures at EWR, as well as delays and cancellations. 

Typically, midday is the best time for airport driving; most passenger arrivals and departures occur sometime between 11:00 a.m. and 2:00 p.m.

With Gridwise Plus you’ll be able to see airport data 24 hours in advance, so you can lock in a solid airport strategy the night before you head out.

What airport strategies should I use?

Pick up a passenger on the way to the airport

Count on Gridwise to let you know when there’s a peak in airport departures, so you can hang around near hotels at that time to maximize your chances of an airport ride.

Do not cancel on a passenger after you’ve accepted a fare

If you do, you will be bumped to the bottom of the queue and your wait starts all over again. The good news is that if it’s a short ride, some companies let you jump back in line after you’ve dropped that passenger off.

Be ready to present your waybill and keep your app updated

A waybill is essentially a receipt of the last trip you completed. Be prepared to present this to airport officials or law enforcement while waiting for arrivals.

Keeping your app updated is the best way to take advantage of features like Rematch that could mean bigger earnings in the long run.

Always be prepared

As always, you never know when law enforcement will show up. Keep your driver’s license, insurance card, and registration handy, and don’t forget to have your placard displayed.

Congrats! Now you’re all set to make some pick-ups and drop-offs at the Newark Liberty International Airport. Happy driving!

And when you need a little extra cash…

Whether it’s an unexpected car repair, medical bill, or another kind of expense, sometimes we all need a little extra cash.

At Gridwise, we get that. And it’s why we’ve partnered with a company called Coverr that provides drivers with a business cash advance of up to $1,500 for those unexpected emergencies.

Applying should only take about 10 minutes, approvals just two hours during business hours, and you’ll receive cash on the same day you apply.

So if you need a little extra cash for your rideshare business, apply with Coverr!

July 6, 2020

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